Contact us
Find the right address for your question, request or concern.
Updated 5 October 2026
Write to us
Help with your account
Bookings, payments, cancelling and anything else. Email support@tutors.gg.
A complaint
Email complaints@tutors.gg with what happened and the outcome you want. We acknowledge complaints within 2 working days and aim to answer fully within 10 working days, or explain why a complex case needs longer.
Your information
To see, fix or delete what we hold, email privacy@tutors.gg. It’s free, and we reply within a month.
An access need
For another format, an adjustment or a barrier, email accessibility@tutors.gg. We acknowledge accessibility requests within 2 working days and aim to answer fully within 10 working days.
Don’t send passwords, card details or anything about a student we don’t need.
A concern about a child
In danger now? Call 999
Don’t wait for an email from us.
Anything else that worries you
Email safeguarding@tutors.gg. A short note is enough.
A named person decides
A named person, not AI, makes every safeguarding decision.
How we keep lessons safe is on the safeguarding page.
Who we are
- Company
- TUTORS.GG LTD
- Company number
- 15313334
- Registered office
- 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
- Registered in
- England and Wales
What you can expect from us is in the terms. What we do with your information is in the privacy notice.