Service terms
Terms of service
The agreement between you and tutors.gg, including what each current route includes, when payment renews and how to ask for help.
GCSE Clarity Kit
The GCSE Clarity Kit is free and needs no card. It provides a sourced planning path and Clarity Plan. It does not make a final academic decision or promise an outcome.
GCSE Fresh Start and the System
GCSE Fresh Start uses one Stripe subscription checkout. £99 is due now: £50 for the assessment and £49 for the first System month. The System then renews at £49 monthly on the exact date shown before payment. Service delay does not move that renewal date.
Fresh Start service
Fresh Start covers 2 papers in one chosen subject, Call 1, priority marking within 48 hours of each valid receipt, Call 2 and a human Checkpoint. Weekly capacity is limited to 8 purchases. A ninth eligible family joins the waitlist instead of paying.
Cancellation, refunds and complaints
Recurring routes can be cancelled online. Consumer cancellation rights, refund review, complaints and service recovery remain available through the signed-in account. People make every final refund, guarantee and money decision except the documented low-value credit rule.
Guided System and Breakthrough
Guided System costs £199 a month for one subject or £349 for Maths and English. The 12-week Breakthrough Programme costs £999. These routes remain subject to the current human, viability, contribution and release gates. A displayed price is not an automatic offer or approval.